Privacy Policy


This Privacy Policy is a part of our Terms of Service. By using this site or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms of Service.


You must be at least 18 years old to access this site. If you are under 18 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and order history. We also use cookies, web beacons or other tools that collect information that make it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

How we use your information. In general, we use the information we collect primarily to provide, maintain, protect and improve our current site and products and to develop new products. We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • Facilitate the creation of and securing of your Account on our network;
  • Identify you as a user in our system;
  • Improve our products, site, and how we operate our business;
  • Understand and enhance your experience using our site and products;
  • Provide and deliver the products and services you request;
  • Respond to your comments or questions and for our Support team to provide service;
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
  • Communicate with you about promotions, upcoming events and news about products and services offered by BIOS Organics and our selected partners, and for other marketing purposes of BIOS Organics;
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

Set forth below are some non-exclusive illustrations of how we use personal information (PI).

We may collect and use your PI to provide you products and services, notify you of product recalls or safety issues, respond to your comments or questions, determine your satisfaction with our programs and service, to personalize your experiences, if you ask us to, send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events. We may also use push notifications on our Apps. We also may use your PI for our everyday business purposes such as security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups, and legal compliance. In addition, we may also use the personal information you provide:

• To pre-populate a form for you i.e., populating address information at check out.

• To deal with Third-Party Services and other service providers, including data analytic providers such as Google Analytics. Third parties that we use, or even just third parties you might reach via links from our Channels, may have their privacy policies or separate terms & conditions.

• To receive and review a question or request from you.

• To deal with our current or future affiliates.

• To make common uses of it (i.e., uses that an ordinary reasonable person should expect or thought to be legally acceptable).

• To make extraordinary uses (e.g., in a merger or bankruptcy, etc.).

• To respond to a domestic or foreign legal process (e.g., a governmental or non-governmental subpoena).

• To make secondary uses (e.g., collecting information for one reason but using it for another when such use appears useful or relevant to our business).

• To include you in relevant lists (like a club or customer lists, newsletters, blogs, feeds, alerts, or other communications).

• To deal with social networks. We and you are subject to their applicable policies and rules, some of which may allow you to restrict some disclosures.

• To make and disclose Aggregate Data.

• For other purposes, not in this privacy policy but are provided or otherwise indicated in connection with a particular collection.

Business Transactions. We may disclose PI to third parties in connection with a proposed or actual business transaction, such as a merger or acquisition, reorganization, sale of all or part of our stock or assets, spinoff, bankruptcy, or dissolution. Our successors and assigns may use your PI for the purposes described in this privacy policy.

Service Providers. PI may be transferred to, or collected by, service providers (including affiliates acting in this capacity) for a variety of purposes such as credit card processing, shipping, authentication, email distribution, loyalty program management, market research, promotions management, call centers, information technology, and data hosting or processing services.

Analytics Providers. An example is Google Analytics tracking cookies that collect traffic data (e.g., data about where Site visitors come from, what they do, where they go, etc.). You may read Google's privacy policy at // It includes Google's instructions on how to block some cookies associated with Google services.

Advertising Networks. We may use a variety of third-party advertising networks, traffic measurement service providers, marketing analytics service providers, and other third parties to, for example, facilitate targeting of advertisements and measure and analyze advertising effectiveness and traffic on our Sites. Some of these third-party service providers participate in the Network Advertising Initiative's Opt-Out Tool (// and the Self-Regulatory Program for Online Behavior Advertising (// You can learn more about these tools by clicking on the referenced links. Please note the following concerning opting out:

• The opt-out tools discussed above are "cookie based." Opt-out tools rely on cookies to remember your choices concerning the use of your information by the parties that offer you those choices. If you delete tracking technologies using the controls in your Web browser after opting out, you may have to opt-out again to re-establish your opt-out preferences.

• Opt-outs are "browser-specific." The opt-out preferences you choose will apply only to the Web browser that you used when you selected those preferences. For example, if you opt-out while using Internet Explorer this choice will not affect the use of information collected by tracking technologies when you use Mozilla Firefox on the same device. It also means that opting-out on one device will not affect the use of information by tracking technologies on other devices that you may use to access our Site.

Other. We may disclose PI as necessary to exercise, enforce or preserve our rights, to meet legal, regulatory, self-regulatory, and insurance requirements, for security, fraud prevention, authentication, and verification purposes, and to respond to a domestic or foreign legal process (e.g., a governmental or non-governmental subpoena or a warrant or production order). We may also disclose PI for other purposes with your consent or as permitted or required by law, including foreign laws applicable to us, our affiliates, and service providers.


    How do you get my consent?

    By providing us with personal information to complete a transaction, placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information (your credit card information is discussed in Section 5 and 7).

    How do I withdraw my consent?

    You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at


    We do not share your personal information with third parties without your consent other than with the following:

    • Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy;
    • Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information);
    • Protection of Rights and Property. To protect the rights and property of BIOS Organics, our agents, customers and others including to enforce our agreements, policies and terms included in this Privacy Policy or our Terms of Service;
    • Emergency. In an emergency, including to protect the personal safety of any person; and
    • Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.


    Our store is built on an e-commerce software platform called wordpress that allows us to sell our products and services to you.


    If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is never stored for use beyond your current transaction.

    All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, and MasterCard.

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.


    Our Policy does not cover any third-party services. To learn about those third parties’ privacy practices, please read their privacy policies.


    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.


    To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is protected by your password – never share this password with anyone. BIOS Organics will never contact you to ask you for your password.

    If you provide us with your credit card information, the information is transmitted to our server using secure socket layer technology (SSL) which employs the AES-256 encryption standard.


    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.


    This site is intended for users located in the United States. By sending us your Personal Information from outside the U.S., you consent to the application of U.S. law and to the use and disclosure of your personal information consistent with this Privacy Policy. It is up to you to determine whether accessing this site and purchasing our products are legal where you are. You access this site and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.


    We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. BIOS Organics encourages visitors to check this page for any changes to its Privacy Policy.


    If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or simply want more information contact our customer service team at